Social Media Management Services

Social Media Management That Keeps Your Northeast Ohio Business Connected

Social Media Management by Jus B Media

The Problem: Running a small business in Northeast Ohio means wearing a dozen hats—and social media shouldn’t be the one that keeps you up at night. You know your business needs a consistent presence on Facebook, Instagram, and other platforms where your customers spend their time. But between managing daily operations, serving customers, and keeping your team organized, finding time to create posts, respond to comments, and track what’s actually working feels impossible. And let’s be honest: posting sporadically when you remember isn’t building the engaged community your business deserves.

The Solution: That’s exactly why Wooster, Medina, Wadsworth, and Strongsville businesses partner with Jus B Media for ongoing social media management. We don’t just create a strategy and hand it off—we become an extension of your team, handling the day-to-day work of keeping your social channels active, engaging, and growing. From content creation and scheduling to community management and monthly reporting, we take social media off your plate so you can focus on what you do best: running your business.

The Difference: Unlike agencies that treat social media as an afterthought or freelancers who disappear when things get busy, we’re a local team you can actually reach. We understand Northeast Ohio communities, support local businesses year-round (not just during busy seasons), and we’re invested in your long-term success. Whether you need someone to manage everything or want to collaborate on strategy while we handle execution, we work the way that makes sense for your business.

How We Work

Our proven process ensures quality results and keeps you informed every step of the way.

  • Getting to Know Your Business & Customers

    Discovery & Audience Analysis

    We start by learning what makes your business unique, who your ideal customers are, and what you want social media to accomplish. Are you looking to drive more foot traffic? Increase online sales? Build brand awareness in your community? We review your current social presence (if any), research your competitors, and identify opportunities to connect with your target audience where they're already spending time.

  • Creating Your Custom Social Media Roadmap

    Strategy & Content Planning

    Based on what we learned, we develop a content strategy tailored to your business goals and your customers' interests. We map out content themes, posting frequency, and the right mix of promotional, educational, and community-building content. You'll see exactly what we'll be posting and when—with monthly content calendars that keep us aligned and you informed, without requiring your constant input.

  • Bringing Your Brand to Life Online

    Content Creation & Scheduling

    This is where the magic happens. We create scroll-stopping graphics, write captions that sound like you (not like a robot), and schedule everything to post when your audience is most active. Need photos of your products or team? We can handle that too. Every post is designed to spark engagement, build trust, and keep your business top-of-mind with your community. And yes, we make sure everything is on-brand and represents your business well.

  • Managing Your Community & Refining What Works

    Engagement & Monthly Optimization

    Social media isn't just about posting—it's about building relationships. We monitor comments, messages, and mentions, responding on your behalf to keep conversations going. Each month, we review what content performed best, what your audience responded to, and adjust our strategy accordingly. You'll receive straightforward reports that show growth, engagement, and what's actually moving the needle for your business.

Social Media Management

Frequently Asked Questions

Have a question not answered below? Feel free to contact us or if you are ready for a deep discussion about your needs schedule a consult.

Yes, completely. We provide monthly content calendars for your review and approval before anything is scheduled. You can request changes, add last-minute posts for special events, or provide input on content direction at any time. We’re managing your accounts, but it’s always your business and your voice.

Absolutely! While we’re based in Wooster and work primarily with Northeast Ohio businesses, we support clients throughout the region. If you’re in Wayne, Medina, Summit, Cuyahoga, or nearby counties, we’d love to work with you. We meet with local clients in person when needed and manage everything else efficiently online.

That’s actually our specialty! Many of our clients came to us with dormant accounts or inconsistent posting. We’ll audit your current presence, update your profiles, develop a fresh strategy, and start rebuilding your community. It’s never too late to turn things around.

Yes to both! Our standard social media management focuses on organic content and community building. We also offer paid social media advertising as an add-on service for clients who want to accelerate results with targeted campaigns. We can discuss what makes sense for your budget and goals.

You’ll see immediate improvements in posting consistency and community engagement, but building a thriving social presence takes time. Most clients see noticeable growth in followers and engagement within 3 months, with significant business impact (website traffic, inquiries, sales) developing over 6-12 months. We’re focused on sustainable growth, not quick fixes.

We work month-to-month with no long-term contracts (after any initial commitment period). If your business needs change or you want to bring social media in-house, we can pause service or transition accounts back to you smoothly. We’ll provide all your content, login credentials, and knowledge we’ve gained about your audience so you can continue successfully.

Ready To Get Our Bees Buzzing?

Schedule a consult or contact us to get started us on all the things.

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